Resume/CV
Jenn Buckley is a seasoned learning and development professional with over 25 years of experience in technical instruction, project management, and organizational transformation. As the founder or of J Buckley Consulting, LLC since 2010, she has built a cross-industry practice serving Fortune 500 companies like Deloitte, McKinsey & Company, and Marriott alongside specialized firms across chemical/mining, financial services, healthcare, and technology.
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Her expertise centers on learning management system implementations (LMS), having led multiple global rollouts. Jenn excels at bridging technical complexity with user experience, managing gap assessments, data governance, and user acceptance testing with distributed global teams.
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Prior to forming her sole-proprietorship, Jenn held progressive roles at MetLife and PwC, managing enterprise-wide learning technology initiatives and developing curriculum design expertise. Her academic credentials include an MBA from Regis University and Master's in Adult Education & Curriculum Design from the University of South Florida.
Jenn's professional commitment extends through volunteer leadership as Past President of ATD’s Florida Suncoast Chapter, a National Advisor for Chapters for ATD, and her Certified Professional in Talent Development (CPTD) credential. With dual US-Irish citizenship and proven international team management experience, she represents a unique blend of technical expertise, instructional design acumen, and cross-cultural business experience.
Education
University of Maine
Bachelor of Science, Secondary Education, Social Sciences
University of South Florida
Master of Arts, Adult Education & Curriculum Design
Regis University
Master of Arts, Business Administration
Certifications
CertNexus CyberSAFE 410
Professional Affiliations
Technical Writer, Technical Instructor, Instructional Designer, Learning & Development, Curriculum Designer, Courseware Developer, Project Manager, Change Management, Process Improvement, Training Development, Learning Management Systems, Enterprise Software Implementation, User Acceptance Testing (UAT), Training Facilitation, Technical Documentation, Microsoft Office (Word, Excel, PowerPoint, Project, Outlook), LMS Implementation (Cornerstone, PeopleSoft ELM, Workday), SharePoint, Information Mapping, LucidChart, Structured Writing, SnagIt, Wild Apricot, Formatting Solutions Pro, WebEx, Zoom, Teams, CPTD (Certified Professional in Talent Development), MBA, Master's in Adult Education, Information Mapping Professional, Project Management, Modern Classroom Certified Trainer, Global Implementation, Offshore Training, Data Governance, Cross-cultural Training, Blended Learning Solutions, Needs Analysis, Content Development, Test Script Creation, Business Requirements Documentation, Systems Integration, Multi-audience Training, Enterprise-wide Projects, Curriculum Design, Software Training, Association for Talent Development (ATD), Learning Guild, Society for Technical Communication, International Society for Performance Improvement, Project Lead, Implementation Manager, Dual Citizenship (US/Ireland), EU Work Authorization, US Work Authorization, 1099, Corp-2-Corp, C2C, Global Projects