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Curriculum Vitae

Resume/CV

Jenn Buckley is an Independent Enterprise Learning Consultant with more than 30 years of experience helping organizations navigate the intersection of people, technology, and learning. Since establishing J Buckley Consulting, LLC in 2010, she has worked across industries with organizations including Marriott Vacations Worldwide, Deloitte, McKinsey & Company, Danaher, BJ’s Wholesale, Crowley Maritime, and others.

Her work spans enterprise learning technology, technical and software training, instructional design and curriculum development, technical writing, project management, and organizational change. She has led and supported complex LMS implementations and re-configurations, large-scale learning and curriculum initiatives, user acceptance testing, governance, process improvement, and enterprise technology implementations.

Throughout her career, Jenn has specialized in translating complexity into practical solutions people can actually use. She works across business, Learning & Development, HR, technology, subject matter experts, vendors, and end users to connect business needs, technology, processes, and learning.

Prior to establishing her consulting practice, Jenn held progressive roles with MetLife and PwC, where her work included enterprise learning technologies, learning operations, technical training, curriculum development, project leadership, and management of globally distributed teams.

Education

University of Maine

Bachelor of Science, Secondary Education, Social Sciences

 

University of South Florida

Master of Arts, Adult Education & Curriculum Design, with Honors

Regis University

Master of Arts, Business Administration with Honors​

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University of South Florida

Master of Science, Cybersecurity, In Progress

(all coursework completed)

Certifications

Certified Professional in Talent Development

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USF Diversity, Equity And Inclusion in the Workplace

Diversity, Equity and Inclusion in the Workplace Certificate badge from USF's MUMA College of Biz

Certificate in Project Management Principles

Certificate Program in Project Management logo from Villanova University

TechSmith - SnagIt 2020
 

TechSmith's SnagIt Certificate badge earned in 2020

Logical Ops Modern Classroom Certified Trainer

Logical Operations Modern Classroom Certified Trainer badge
CertNexus CyberSafe certification logo
CPR, First Aid, and AED certification logo
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ATD Microlearning Certificate

Professional Affiliations

Freelancers Union member badge
The Learning Guild logo
Project Management Institute logo
ATD FL Suncoast Chapter logo showing the Sunshine Skyway Bridge
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The Honor Society of Phi Kappa Phi logo
ATD Florida Suncoast Technical Communications Special Interest Group logo
ATD Florida Suncoast Consultancy special interest group logo

Technical Writer, Technical Instructor, Instructional Designer, Learning & Development, Curriculum Designer, Courseware Developer, Project Manager, Change Management, Process Improvement, Training Development, Learning Management Systems, Enterprise Software Implementation, User Acceptance Testing (UAT), Training Facilitation, Technical Documentation, Microsoft Office (Word, Excel, PowerPoint, Project, Outlook), LMS Implementation (Cornerstone, PeopleSoft ELM, Workday), SharePoint, Information Mapping, LucidChart, Structured Writing, SnagIt, Wild Apricot, Formatting Solutions Pro, WebEx, Zoom, Teams, CPTD (Certified Professional in Talent Development), MBA, Master's in Adult Education, Information Mapping Professional, Project Management, Modern Classroom Certified Trainer, Global Implementation, Offshore Training, Data Governance, Cross-cultural Training, Blended Learning Solutions, Needs Analysis, Content Development, Test Script Creation, Business Requirements Documentation, Systems Integration, Multi-audience Training, Enterprise-wide Projects, Curriculum Design, Software Training, Association for Talent Development (ATD), Learning Guild, Society for Technical Communication, International Society for Performance Improvement, Project Lead, Implementation Manager, Dual Citizenship (US/Ireland), EU Work Authorization, US Work Authorization, 1099, Corp-2-Corp, C2C, Global Projects

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